Clarity is partof the standard.
Explore clear answers about our extracts, testing, shipping and returns.
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Yes. All five extracts are available to order now and ship across Australia and New Zealand. Shop the range.
We extract from the complete dried mushroom material rather than starting from an isolated compound. Compounds interact, and some of the most meaningful effects come from what is still intact together rather than pulled apart.
Five single-species liquid mushroom extracts: Lion’s Mane, Cordyceps, Chaga, Reishi and Maitake. Each is a 60 mL bottle with about 30 daily serves. Full ingredients, directions and cautions are on each product page.
Yes. Buy any 2 extracts and save 15%, 3 or more and save 20%, or all five and save 30%. The discount is applied automatically at checkout, no code needed, and every bundle ships free within Australia. See our bundles.
Choose an extract, add it to your cart and check out. We accept major cards, Apple Pay, Google Pay and Shop Pay. Orders are processed within 1 to 2 business days.
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Vital Vial Pty Ltd is an Australian company based at 23 Rasmussen Crescent, Redbank Plains, QLD 4301, founded by biotechnologists working on mushroom extraction. You can read more about us or meet the team.
Extraction decides how much of a raw material actually ends up in the finished product. Two companies can start with the same mushroom and end up with very different extracts, because the method sets the ceiling.
Conventional heat and solvent extraction hits a structural wall it cannot get past. Our biocatalyst-assisted, triple-stage extraction is designed to break down that barrier first, so a broader range of naturally occurring compounds can be captured from the same material.
Extraction is the bottleneck the industry does not talk about. Heat, solvents and time can only pull so much out of a raw material before they reach a structural limit.
Solving it takes materials science expertise most supplement companies do not have, and years most are not willing to spend. Formulating fast and marketing hard is a quicker path to shelf space.
Isolating a single compound discards everything around it. We work with the whole material so the extract reflects more of what was in the mushroom to begin with.
It describes what the process is designed to do: capture as broad a range of the naturally occurring compounds in the raw material as the method allows, rather than targeting one marker compound. It is a description of our approach, not a claim about any health outcome.
Each batch is tested by a NATA-accredited independent laboratory for heavy metals (arsenic, cadmium, lead and mercury) and microbial contamination. The current Certificate of Analysis for each extract is published on our Standards page. For an older batch, contact us with the batch code on your bottle.
Yes. The current report for each extract is on our Standards page. For an older batch, contact us with the batch code on your bottle and we will send it through.
At our own licensed facility in Redbank Plains, Queensland, under documented process and quality control. The raw mushroom material is sourced from China.
Heavy metals (arsenic, cadmium, lead and mercury) and microbial contamination (total bacterial count). Testing is carried out by a NATA-accredited independent laboratory rather than in-house.
It is not released. A batch either meets its defined release specification or it does not leave the facility.
We do not make claims about treating, curing or preventing disease, and we will not claim an outcome we cannot evidence. Where we describe our process, we describe the process, not a result.
We ship from Redbank Plains, QLD to Australia and New Zealand. In Australia, orders of $50 or more ship free by Standard, and orders of $100 or more ship free by Express. New Zealand orders of $150 or more ship free. Full rates are on our shipping page.
Orders are processed within 1 to 2 business days. In Australia, Standard delivery takes 3 to 5 business days and Express 1 to 2 business days. To New Zealand, Economy takes 5 to 10 business days and Express 3 to 6. You will receive tracking by email when your order ships.
We are speaking with retailers, pharmacies and practitioners. Start on our stockists page or contact the team directly.
Yes, for approved stockists and practitioners. Get in touch and we will send our terms.
If your order arrives damaged, faulty or incorrect, we will replace it or refund you. If you change your mind, you can return unopened products within 30 days of delivery. Because our extracts are consumable, we cannot accept opened bottles back for change of mind. See our refund policy for details.
Use our contact page and your message reaches the team directly. We answer science and quality questions ourselves.